Loker Customer Service Supervisor dan Telesales di Meravi.id Jogja

Loker Customer Service Supervisor dan Telesales di Meravi.id Jogja - Meravi.id we are hiring :
Requirements :

Requirements :
  • Diploma/Bachelor Degree from any field
  • Minimum 1 year as a Customer Service Supervisor
  • Previous experience of providing the effective planning and development of a team of Customer Services
  • Strong communication skills, strong logical thinking, and problem solving skills
  • Good team player, positive attitude, motivated and eagerness to learn
  • Willing to placed in D.I Yogyakarta area
Responsibilities :
  • Lead and motivate a highly skilled team of Customer Service Specialist
  • Conducting root couse analysis and provide ongoing recomendations / solutions to improve professionalism and customer service
  • Ensuring all the team provides the highest levels of accuary and attention to detail in order to delver excellent customer service
  • Ensuring all team members are achieving their KPI's daily
  • Ensuring full understanding of the company's quality standardsand expected standards of service in support of this role
Requirements :
  • Senior High School/Diploma/Bachelor from any field
  • Good communications and interpersonal skills
  • Negotiation skills with ability to resolve and address
  • Proactive, target oriented, and eagerness to learn
Responsibilities :
  • Develop a list of prospects to contact on a regular basis
  • Contact potential or existing clients to inform about the product or service using scripts
  • Answer questions about products or the company
  • Ask question to understand clients requirements and close sales
  • Enter and update clients information on database
  • Keep records of calls and sales also take note useful information
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Subject : "Customer Service Supervisor / Telesales - Nama"

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